We value
the trust you place in us. That's why we insist upon the highest standards for
secure transactions and customer information privacy. Please read the following
statement to learn about our information gathering and dissemination practices.
Note:
Our privacy
policy is subject to change at any time without notice. To make sure you are
aware of any changes, please review this policy periodically.
By visiting
this Website you agree to be bound by the terms and conditions of this Privacy
Policy. If you do not agree please do not use or access our Website.
By mere use
of the Website, you expressly consent to our use and disclosure of personal
information provided by you in accordance with this Privacy Policy. This
Privacy Policy is incorporated into and subject to the Terms of Use.
1.
Collection of Personally Identifiable Information and other Information
When you
use our Website, we collect and store your personal information which is
provided by you from time to time. Our primary goal in doing so is to provide
you a safe, efficient, smooth and customized experience. This allows us to
provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More
importantly, while doing so we collect personal information from you that we
consider necessary for achieving this purpose.
In general,
you can browse the Website without telling us who you are or revealing any
personal information about yourself. Once you give us your personal
information, you are not anonymous to us. Where possible, we indicate which
fields are required and which fields are optional. You always have the option
to not provide information by choosing not to use a particular service or
feature on the Website. We may automatically track certain information about
you based upon your behaviour on our Website. We use this information to do
internal research on our users' demographics, interests, and behaviour to
better understand, protect and serve our users. This information is compiled
and analyzed on an aggregated basis. This information may include the URL that
you just came from (whether this URL is on our Website or not), which URL you
next go to (whether this URL is on our Website or not), your computer browser
information, and your IP address.
We use data
collection devices such as "cookies" on certain pages of the Website
to help analyses our web page flow, measure promotional effectiveness, and
promote trust and safety. "Cookies" are small files placed on your
hard drive that assist us in providing our services. We offer certain features
that are only available through the use of a "cookie". We also use
cookies to allow you to enter your password less frequently during a session.
Cookies can also help us provide information that is targeted to your
interests. Most cookies are "session cookies," meaning that they are
automatically deleted from your hard drive at the end of a session. You are
always free to decline our cookies if your browser permits, although in that
case you may not be able to use certain features on the Website and you may be
required to re-enter your password more frequently during a session.
Additionally,
you may encounter "cookies" or other similar devices on certain pages
of the Website that are placed by third parties. We do not control the use of
cookies by third parties.
If you
choose to buy on the Website, we collect information about your buying behavior, preferences, and other such information that you choose to provide.
If you
transact with us, we collect some additional information, such as a billing address,
a credit / debit card number and a credit / debit card expiration date and/ or
other payment instrument details and tracking information from cheques or money
orders.
If you
choose to post messages on our message boards, chat rooms or other message
areas or leave feedback or if you use voice commands to shop on the Website, we
will collect that information you provide to us. We retain this information as
necessary to resolve disputes, provide customer support and troubleshoot
problems as permitted by law.
If you send
us personal correspondence, such as emails or letters, or if other users or
third parties send us correspondence about your activities or postings on the
Website, we may collect such information into a file specific to you.
We collect
personally identifiable information (email address, name, phone number, credit
card / debit card / other payment instrument details, etc.) from you when you
set up a free account with us. While you can browse some sections of our
Website without being a registered member, certain activities (such as placing
an order) do require registration. We do use your contact information to send
you offers based on your previous orders and your interests.
2. Use of
Demographic / Profile Data / Your Information
We use
personal information to provide the services you request. To the extent we use
your personal information to market to you, we will provide you the ability to
opt-out of such uses. We use your personal information to assist sellers in
handling and fulfilling orders, enhancing customer experience, resolve
disputes; troubleshoot problems; help promote a safe service; collect money;
measure consumer interest in our products and services, inform you about online
and offline offers, products, services, and updates; customize and enhance your
experience; detect and protect us against error, fraud and other criminal
activity; enforce our terms and conditions; and as otherwise described to you
at the time of collection.
With your
consent, we will have access to your SMS, contacts in your directory, location
and device information and we may request you to provide your PAN and
Know-Your-Customer (KYC) details to check your eligibility for certain
products/services including but not limited to credit and payment products
etc., to enhance your experience on the platform and provide you access to the
services being offered by us, our affiliates or lending partners. Access,
storage and use of this data will be in consonance with applicable laws. You
understand that your access to these products/services may be affected in the
event consent is withdrawn.
In our
efforts to continually improve our product and service offerings, we and our
affiliates collect and analyse demographic and profile data about our users'
activity on our Website.
We identify
and use your IP address to help diagnose problems with our server, and to
administer our Website. Your IP address is also used to help identify you and
to gather broad demographic information.
We will
occasionally ask you to complete optional online surveys. These surveys may ask
you for personal information, contact information, date of birth, demographic
information (like zip code, age, or income level), attributes such as your
interests, household or lifestyle information, your purchasing behavior or
history, preferences, and other such information that you may choose to
provide.. We use this data to tailor your experience at our Website, providing
you with content that we think you might be interested in and to display
content according to your preferences.
Cookies
A
"cookie" is a small piece of information stored by a web server on a
web browser so it can be later read back from that browser. Cookies are useful
for enabling the browser to remember information specific to a given user. We
place both permanent and temporary cookies in your computer's hard drive. The
cookies do not contain any of your personally identifiable information.
3. Sharing
of personal information
We may
share personal information with our other corporate entities and affiliates.
These entities and affiliates may market to you as a result of such sharing
unless you explicitly opt-out.
We may
disclose personal information to third parties. This disclosure may be required
for us to provide you access to our Services, for fulfilment of your orders, or
for enhancing your experience, or to comply with our legal obligations, to
enforce our User Agreement, to facilitate our marketing and advertising
activities, or to prevent, detect, mitigate, and investigate fraudulent or
illegal activities related to our Services. We do not disclose your personal
information to third parties for their marketing and advertising purposes
without your explicit consent.
We may
disclose personal information if required to do so by law or in the good faith
belief that such disclosure is reasonably necessary to respond to subpoenas,
court orders, or other legal process. We may disclose personal information to
law enforcement offices, third party rights owners, or others in the good faith
belief that such disclosure is reasonably necessary to: enforce our Terms or
Privacy Policy; respond to claims that an advertisement, posting or other
content violates the rights of a third party; or protect the rights, property
or personal safety of our users or the general public.
We and our
affiliates will share / sell some or all of your personal information with
another business entity should we (or our assets) plan to merge with, or be
acquired by that business entity, or re-organization, amalgamation,
restructuring of business. Should such a transaction occur that other business
entity (or the new combined entity) will be required to follow this privacy
policy with respect to your personal information.
4. Links to
Other Sites
Our Website
links to other websites that may collect personally identifiable information
about you. Shoppize.in is not responsible for the privacy practices or the
content of those linked websites.
5. Security
Precautions
Our Website
has stringent security measures in place to protect the loss, misuse, and
alteration of the information under our control. Whenever you change or access
your account information, we offer the use of a secure server. Once your
information is in our possession we adhere to strict security guidelines,
protecting it against unauthorised access.
6. Your
Consent
By using
the Website and/ or by providing your information, you consent to the
collection and use of the information you disclose on the Website in accordance
with this Privacy Policy, including but not limited to Your consent for sharing
your information as per this privacy policy. . If you disclose any personal
information relating to other people to us, you represent that you have the
authority to do so and to permit us to use the information in accordance with
this Privacy Policy.
If we
decide to change our privacy policy, we will post those changes on this page so
that you are always aware of what information we collect, how we use it, and
under what circumstances we disclose it.
7.
Grievance Officer
In
accordance with Information Technology Act 2000 and rules made there under, the
name and contact details of the Grievance Officer are provided below:
Name- Mr. Aashish Kumar
Address- Uttam
Nagar, New Delhi, India
Email- info@shoppize.in